Duo World Inc., having its headquarters in Nevada, United States, and its development center in Colombo, Sri Lanka, has been catering the companies in the space of Customer Life Cycle Management, Customer Care, Billing, Business Intelligence and Contact Center Management solutions across the globe. Driven by innovation DuoWorld Inc. has favored the enterprises in many ways, including efficiency, cost reduction, revenue optimization and continuous value addition to their product or service offerings.
With the ever evolving technology and innovation, Duo World Inc.’s CEO Mr. Muhunthan Canagey foresaw a revolutionary idea to provide solutions for different business domains hosted on cloud, on premise or a hybrid model of the two providing ultimate flexibility and a wider scope for the businesses in various industries. The idea came into reality when DuoWorld Inc. took a step forward by launching its flagship products into the market. It included FaceTone, an API driven Cloud Communication and Collaboration Platform, CloudCharge, a cloud based Subscriber Management and Billing Solution, DigIn, a cloud based Business Intelligence and Data Visualization Tool and Smoothflow, a cloud based workflow designing tool.