Connect With Your Customers 24×365

Duo World provides a complete cloud system
to deliver great customer service experience.

An enterprise contact center system that can be implemented in premises or on Amazon Web Services. Facetone helps you Connect with your customers using voice, sms, emails, chats and social media and have greater insights of all your customer engagements. Connect your customers to the right resource within your organisation. Facetone also has great inbuilt tools to know more about your customers, to convert & support.

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An affordable and easy-to-use SaaS contact center platform, empowering your agents to offer support to your customers throughout their journey. DialDesk helps you create meaningful relationships through an easy-to-use customer service solution that scales with your business.

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Connect with your
customers at scale

These days, customer expect companies to be accessible on multiple channels. Our products make it possible to engage with customers on a completely new level by managing all conversation with one simple tool.

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We built your service
experience cockpit

Just because your customers are all over the place, it doesn’t mean that you have to be. DuoWorld develops technology to simplify any kind of conversations, within and outside your company.

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Omni-channel customer service delivery

Collaboration & Engagement for customers and teams

Chatbots with inbuilt Artificial Intelligence

Automations and integrations to run at scale

Everything to deliver an
amazing service experience

Our products are developed and designed to make communicating
with your customers easier and more enjoyable.

News & Events

Stay up to date with everything that is going on at DuoWorld.
We are continuously working on new projects and excited to announce them here.

Duo World Inc. launches DialDesk, a cloud-based contact center

Oct 7, 2022 | News

Smoothflow cloud deployment on “Amazon Web Services” now enhances scalability, high availability and security for its customer globally

Mar 13, 2019 | News

Henderson, NV, March 13, 2019 -- Duo World Inc. (OTCQB: DUUO), announced for customers globally that its www.smoothflow.io cloud subscription offering is hosted on world-class state-of-art infrastructure operated and managed by “Amazon Web Services” (“AWS”). The...

Smoothflow Launches Its Cloud Offering For Customers Globally

Mar 6, 2019 | News

Henderson, NV, March 06, 2019 -- Duo World Inc.(OTCQB: DUUO), Announced the launch of its product www.smoothflow.io cloud subscription offering for its customers globally. Smoothflow automation solution for customer engagement, is creating a whole new category of...

Quarterly Results

Press Release

Read the latest announcements around DuoWorld

CFO Commentary

Get insights from our CFO about our financial situation

Revenue Trend

An overview and outlook of our company’s revenue.

Form 10-Q

Our comprehensive report about DuoWorld’s performance

Have a question?

Feel free to get in touch with any questions. Our team
is happy to answer any requests.

Get in touch

DuoWorld Inc. helps organisations to provide
an amazing service experience.

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Connect With Your Customers 24×365

Connect with your customers at scale

We built your service experience cockpit

Everything to deliver an amazing service experience

News & Events

Duo World Inc. launches DialDesk, a cloud-based contact center

Smoothflow cloud deployment on “Amazon Web Services” now enhances scalability, high availability and security for its customer globally

Smoothflow Launches Its Cloud Offering For Customers Globally

Quarterly Results

Press Release

CFO Commentary

Revenue Trend

Form 10-Q

Have a question?

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Connect with your
customers at scale

We built your service
experience cockpit

Everything to deliver an
amazing service experience